CLOUD-BASED COMMUNICATION AND COLLABORATION

Get unified communication solutions that keep you ahead of the competition with support from Velocity WiFi.

Unified Communications as a Service (UCaaS) delivers instant connectivity through the cloud that improves collaboration and communication. The features, benefits, and performance redundancies that are inherent in UCaaS provide reliable, secure tools that enable your onsite and remote teams to work better, collaborate faster and perform smarter.

UCaaS solutions from Velocity WiFi include:

■ Cloud Voice/Hosted PBX

■ Contact & call center

■ Business SMS

■ Virtual fax

■ Web conferencing

■ Video surveillance

Benefits of UCaaS

■ Reduced costs

■ Better collaboration

■ Flexible work location

■ Future-proof your organization

■Richer call quality Benefits of Velocity WiFi

■ Collaborate anywhere, anytime

■ Reach your team in an instant

■ Keep remote workers engaged

■ Maintain productivity for road warriors

■ Rely on flexible cloud communications

■ Virtual and on-premise support

■ Networking services 

Cloud Voice/Hosted PBX Take full advantage of the SIP network architecture to deliver a comprehensive set of Class 5 and IP-Centrex calling features in a flexible, efficient, and future-proof format.

Contact and Call Center Offers carrier class contact and call center service to businesses of all sizes and industries. The all-in-one virtual contact center suite offers ACD with Call Queuing, self-service via Interactive Voice Response (IVR), predictive outbound dialing, recording, administrative tools, and extensive integration capabilities.

Business SMS Streamline communication and customer engagement with quick and effective messaging supported by business SMS. This integrated internal system is a top sell for UCaaS providers, allowing anyone to text using a business identity–even from a personal device.

Virtual Fax Virtual faxing (or cloud faxing) is an excellent way for resellers to replace analog fax machines with quick and effective fax servers. Improve success with an innovative online method for sending and receiving electronic transmissions. Features include a mobile app.

Web Conferencing Offers a seamless user experience thanks to a unified sign-on system. Start and access webinars, web conferences, huddle room video conferences, and remote-support sessions using the same login name and password for PBX portal access.

Video Surveillance Mobile-friendly service that allows organizations of any size to deploy a flexible, scalable, and intuitive user video security solution without a dedicated video IT support staff, integrator or VAR.

Voice API Leverages industry-standard SIP to provide innovative and integrated telephony and UC services, allowing organizations to control every aspect of call flow, media handling, and even business logic.

SIP Trunking Provides a dial tone to any native SIP or legacy PBX, replacing the outdated carrier service carrier with advanced and cutting-edge features.